Dohmen Life Science Services

  • Quality Engineer - Process Improvement

    Job Locations US-OH-Cincinnati
    Job ID
    2018-2162
    # of Openings
    1
    Category
    Quality Assurance & Regulatory Compliance
  • Overview

    OUR CULTURE:

    At Dohmen Life Science Services, an Eversana Company, we are committed to keeping our clients for life, ensuring no conflict of interest exists, achieving continuous innovation, and focusing on continuous improvement.  Our behavior is guided by five simple values that define how we work and are the essence of what makes us successful:

     

    Caring: We are empathetic and respectful.  We ask “How can I help you?”

    Committed: We are dedicated and persistent.  We ask “How can I make it happen?”

    Creative: We are inventive and imaginative. We ask “How can I do it better?”

    Collaborative: We are cooperative and share our knowledge. We ask “How can we achieve success?”

    Courageous: We’re willing to risk failure over inaction. We ask “How can I challenge myself?”

     

    SUMMARY OF POSITION:

    The purpose of this position is to design and implement performance and quality improvement projects and to assist in operational, managerial and engineering activities to ensure that the quality of services are achieved, maintained and improved.  This position helps to ensure compliance to the Quality Management System and regulatory/accreditation requirements, and improvement in business processes and services.

     

    CRITICAL RESPONSIBILITIES:

    • Drive, facilitate and report on site performance and quality improvement projects and team activities
    • Review and analyze data to provide direction for site investigations, and corrective and preventive actions (CAPA), and/or process improvement activities
    • Assess the state of compliance against established procedures and collaborating with site Operations to remediate items that are out of compliance
    • Provide quality engineering tools, methods and training to the staff
    • Lead process analysis and control activities

     

    ESSENTIAL DUTIES & RESPONSIBILITIES:

    • Assist in the coordination of Performance & Quality Improvement activities including planning, identification of objectives and reporting results
    • Establish, follow and improve corporate and site procedures and associated instructions and resource documents
    • Understand and communicate sources of variation and risk that can affect DLSS services and processes
    • Provide written and oral reports to corporate and site leadership to keep them informed of improvement activities and results, which can be in the form of presentations, storyboards, etc.
    • Participate in business process design and improvement activities
    • Evaluate and improve quality information systems
    • Administer the site CAPA system
    • Direct, manage and implement the internal assessment program, including:
      • Annual risk assessments and audit scheduling
      • Training internal auditors
      • Ensuring documentation is completed and findings reported
      • Findings are remediated in a timely manner
    • Monthly, quarterly and annual reporting, and the development of key performance indicators (KPIs)
    • Other duties as assigned
    • Occasional travel may be required (less than 20%).

     

    MINIMUM QUALIFICATIONS:

    • Bachelor’s degree in engineering, mathematics/statistics or technical science
    • Three (3) years prior work experience in a quality, healthcare or life sciences role
    • Industry certification required (ASQ Certified Quality Engineer (CQE), Technician (CQT), Auditor (CQA) or Process Analyst (CQPA), Six-Sigma Belt, etc.)
    • Proficient in the use of MS Office programs, specifically Excel, Word and PowerPoint
    • Excellent verbal, written, and consultative communication skills
    • Ability to manage multiple priorities and meet organizational goals
    • Ability to work with staff at all levels of the organization

     PREFERRED QUALIFICATIONS:

     

    • Advanced degree in engineering or business administration
    • Advanced in the use of MS Excel and PowerPoint, proficient in the use of Visio, and statistical software applications (examples: Intelex, Minitab, Infinity QS, etc.)

     

     

     

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