At Dohmen Life Science Services, an EVERSANA Company, we are committed to keeping our clients for life, ensuring no conflict of interest exists, achieving continuous innovation, and focusing on continuous improvement. Our behavior is guided by five simple values that define how we work and are the essence of what makes us successful:
Caring: We are empathetic and respectful. We ask “How can I help you?”
Committed: We are dedicated and persistent. We ask “How can I make it happen?”
Creative: We are inventive and imaginative. We ask “How can I do it better?”
Collaborative: We are cooperative and share our knowledge. We ask “How can we achieve success?”
Courageous: We’re willing to risk failure over inaction. We ask “How can I challenge myself?”
Call center staffing for responding to customer requests for client product information, identification of customer reports of adverse events and/or product quality issue, followed by appropriate intake, documentation and reporting to clients within pre-specified timelines. Medical writing as needed to generate written responses for use by call center staff.
POSITION SUCCESS FACTORS:
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
The requirements listed below are representative of the knowledge, skill and/or ability required.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.