At Dohmen Life Science Services, we are committed to keeping our clients for life, ensuring no conflict of interest exists, achieving continuous innovation, and focusing on continuous improvement. Our behavior is guided by five simple values that define how we work and are the essence of what makes us successful:
Caring: We are empathetic and respectful. We ask “How can I help you?”
Committed: We are dedicated and persistent. We ask “How can I make it happen?”
Creative: We are inventive and imaginative. We ask “How can I do it better?”
Collaborative: We are cooperative and share our knowledge. We ask “How can we achieve success?”
Courageous: We’re willing to risk failure over inaction. We ask “How can I challenge myself?”
The most important aspect of the Complaint Handling Coordinator position is a quality system minded person with experience reviewing and processing regulatory complaint calls, making MDR determinations, then handling the documentation and communication with FDA with regard to the MDR and annual reporting requirements. This employee will be trained specifically to process specifications that are provided by a variety of customers.
POSITION SUCCESS FACTORS:
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
The requirements listed below are representative of the knowledge, skill and/or ability required.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.