Dohmen Life Science Services

Medicaid Specialist

Job Locations US-WI-Milwaukee
Job ID
# of Openings
Customer & Client Services



At Dohmen, we are committed to keeping our clients for life, ensuring no conflict of interest exists, achieving continuous innovation, and focusing on continuous improvement.  Our behavior is guided by five simple values that define how we work and are the essence of what makes us successful:


Caring: We are empathetic and respectful.  We ask “How can I help you?”

Committed: We are dedicated and persistent.  We ask “How can I make it happen?”

Creative: We are inventive and imaginative. We ask “How can I do it better?”

Collaborative: We are cooperative and share our knowledge. We ask “How can we achieve success?”

Courageous: We’re willing to risk failure over inaction. We ask “How can I challenge myself?”



The Medicaid Specialist is primarily responsible for rebate invoice processing for various DLSS clients.   




  • Complete processing of Medicaid services in accordance with the department SOPs
  • Perform services related to transactional processing with zero defects.
  • Establish and maintain positive relationships with co-workers, clients, state program contacts, etc.


Essential Duties and Responsibilites:

  • Must be able to maintain SOP established service levels of Medicaid rebate processing across several client drug manufacturers.
  • Validate and reconcile Medicaid invoices, including resolution of any variances or discrepancies.
  • Perform necessary administrative duties related to Medicaid processing
  • Maintain an organized audit trail.
  • Collaborate with key state Medicaid administrators toward claim dispute resolution.
  • Develop and maintain lasting relationships to accurately and quickly achieve results.
  • Respond to client inquiries and/or request for ad hoc reports/analysis.
  • Support relationships and engage in effective communications with clients.
  • Other internal and external duties/projects as assigned.


MINIMUM Qualifications:

The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.


  • High school diploma and a minimum of five years of work related experience in a professional environment. 
  • The ability to: perform detail-oriented work accurately, handle several assignments simultaneously, maintain confidential information, and complete assigned tasks in a timely manner.
  • Must be receptive to training and diligent in learning and working under the processes and procedures in place.
  • Proficiency using the following software: Microsoft Excel, Microsoft Word, Microsoft Outlook.  The ability to learn and become proficient in company software packages.


Preferred Qualifications:


  • Associate degree in a business related area.
  • Prior experience with Medicaid processing



  • Interact positively in a team orientated environment. 
  • Strong mathematical, analytical and customer service skills.
  • Strong written, verbal and interpersonal communication skills are critical to this position.

The mental and physical requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this position.



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

The work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position.


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