Since 1858, Dohmen has been driven by the desire to get safe and effective treatments and cures to the people that need them most. As entrepreneurs, we’ve looked for new and better ways of doing this year after year. Today, as Dohmen Life Science Services, we bring the industry’s most comprehensive service array to Medical Device, Biotech and Pharmaceutical entrepreneurs, helping them get farther faster and keeping them focused on innovations that improve lives.
Our behavior is guided by five simple values –
Caring: We are empathetic and respectful. We ask “How can I help you?”
Committed: We are dedicated and persistent. We ask “How can I make it happen?”
Creative: We are inventive and imaginative. We ask “How can I do it better?”
Collaborative: We are cooperative and share our knowledge. We ask “How can we achieve success?”
Courageous: We’re willing to risk failure over inaction. We ask “how can I challenge myself”
This perspective defines us. How we act, how we do business, how we work with our clients and how we work with each other. They are the essence of what makes us successful. They are what set us apart.
The VP of Patient and Client Services is responsible for DLSS Care Team services. This leader, an important contributor to the Patient Services Senior Leadership team, is responsible and accountable for the leadership and delivery of exceptional service to our Patients and Clients. This individual will ensure that overall care teams, hub strategies and project specific plans are developed and in place which align with the Patient Services overarching business goals and synchronize with each client program need. The individual will advise senior management on best practices regarding the patient on-boarding process, individual patient reimbursement support including alternate funding, ongoing patient support and case management requirements. Key components are working with and interacting with clients, patients and staff, continuous improvement in patient programs, manage care team budgets, planning of new patient services offerings, establishing appropriate policies and procedures, participating in cross-departmental decision making, conducting performance improvement activities and representing care team services across the enterprise.
Our people leaders are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by:
People leaders must possess both the skills to effectively accomplish these tasks and the emotional intelligence to do so in alignment with our cultural values. In addition to the critical management and leadership tasks listed above, this role also includes the following unique responsibilities:
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position.
An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.
PHYSICAL AND MENTAL DEMANDS:
The mental and physical requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this position.
This is a largely sedentary role. While performing the duties of this job, the employee is regularly required to talk or hear, type and engage in repetitive motion.
The employee frequently is required to walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to stand or grasp. The employee is intermittently required to stoop or crouch; push or pull; or kneel.
The employee must occasionally lift and/or move up to 10 pounds and intermittently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
The work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position.
This job operates in a professional office environment. This role routinely uses standard office equipment. The noise level in the work environment is usually moderate. This job requires occasional travel outside the local area and overnight.
I have read and understand the duties, responsibilities and requirements for this position.*